Contact rate is the whole game. Play it with data.
Sales, collections and lead-gen floors live and die on whether a human picks up. Vapia tells you when to dial, which numbers are hurting you, and what your dispositions actually mean.
What's costing you today.
- Agents burning hours on dead windows
- Dispositions nobody trusts
- Flagged numbers discovered a week too late
- Reporting that arrives after the decision
What changes with Vapia.
Dial the right hour
Prediction-based windows per area code, refreshed as your list mix changes.
Trust the funnel
AI-normalized dispositions and a success metric you define yourself.
Protect the pool
Flagged ANIs filtered before they cost you connect rate.
“We moved our Florida dials into the window Vapia flagged and picked up four points of connect rate in a fortnight. Nothing else changed.”
Products that power this.
AI Call Analytics
Most dialers stop at raw CDRs. Vapia's AI reads every call outcome — answered, dead air, wrong number, DNC, voicemail, transfer — and turns it into a real answer about your funnel.
Learn moreBest Time to Call
Vapia's prediction engine learns from every call your team places and every outcome it produces, then tells your dialer when to place the next one for the highest probability of a live answer.
Learn moreReputation & ANI
Vapia monitors reputation across every major carrier — but instead of a stand-alone score, it feeds the analytics layer. You see exactly how much connect rate a flag is costing you, and whether rotation actually recovered it.
Learn moreSee Vapia's AI on your data.
A 30-minute walkthrough on your CDRs: prediction-based best time to call, a custom AI report built live in the call, and the AI view of your funnel. No dialer swap required.
- AI answer-rate heatmap on your recent calls
- Custom AI report built from your question, live
- Straight answer on projected connect-rate lift
- Reputation snapshot across all three major carriers