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Deliverability Dashboard

Every number that matters, on one screen.

Answer rate, connect rate, success rate and total calls — with trend, coverage warnings and per-brand filtering out of the box, so the morning stand-up takes five minutes instead of an hour.

4

Core rates tracked live

30d

Rolling trend by default

Per brand

Filtering out of the box

Capabilities

What you get with Deliverability Dashboard

01

The rates, with context

Each metric carries its trend versus the prior period and a plain-language note on what moved it.

  • Answer, connect, success and volume
  • Period-over-period deltas
  • AI note on the biggest driver
Vapia Best Time to Call heatmap of consumer-local answer rates by day and hour
02

Coverage warnings you can trust

When a segment has too little data or unmapped dispositions, Vapia says so instead of quietly reporting a confident wrong number.

  • Thin-data flags on every chart
  • Unmapped disposition alerts
  • Confidence shown alongside predictions
Vapia Custom AI Reports: describe a report in plain English and the AI builds it
03

Alerts when the floor changes

Real-time email and webhook alerts fire when contact rates drop, dispositions shift, or a segment underperforms its prediction.

  • Threshold and anomaly alerts
  • Email and webhook delivery
  • Per-brand routing
Vapia caller-ID reputation by carrier across Verizon, T-Mobile and AT&T

Works with the dialer you already run

Five9ViciDialConvosoYtelNICE CXoneGenesys

How it fits your stack

Point it at your CDR feed and the dashboard populates. No agent changes, no dialer migration.

  • Live within a day of connection
  • Per-tenant and per-brand views
  • Shareable read-only access
Request a demo

See Vapia's AI on your data.

A 30-minute walkthrough on your CDRs: prediction-based best time to call, a custom AI report built live in the call, and the AI view of your funnel. No dialer swap required.

  • AI answer-rate heatmap on your recent calls
  • Custom AI report built from your question, live
  • Straight answer on projected connect-rate lift
  • Reputation snapshot across all three major carriers