Caller-ID health, tied to real outcomes.
Vapia monitors reputation across every major carrier — but instead of a stand-alone score, it feeds the analytics layer. You see exactly how much connect rate a flag is costing you, and whether rotation actually recovered it.
3
Major carriers monitored
Flagged-first
Rotation filtering
Measured
Recovery after rotation
What you get with Reputation & ANI
Reputation that means something
Every carrier label is tied back to the answer-rate impact it produced on your own traffic, so you can prioritise the numbers actually hurting you.
- Verizon, AT&T and T-Mobile coverage
- Impact expressed in connect-rate points
- Recovery tracked after each rotation
ANI rotation wired into the prediction engine
Flagged numbers are filtered out first, local-presence matching is applied, and rotation stays even across the pool.
- Flagged-first filtering
- Local presence matching by area code
- Even wear across the number pool
CDR and compliance ready
Full call detail records, TCPA / TSR violation review, and exports for audits — with access controls and audit logs included.
- TCPA / TSR violation review
- Audit exports on demand
- Role-based access and audit logs
Works with the dialer you already run
How it fits your stack
Bring your own number pool. Vapia scores it, rotates it and reports on it against the same outcome data as the rest of the platform.
- No carrier contract changes
- Works alongside your existing rotation rules
- Reputation shown next to answer rate, always
Related products.
AI Call Analytics
Most dialers stop at raw CDRs. Vapia's AI reads every call outcome — answered, dead air, wrong number, DNC, voicemail, transfer — and turns it into a real answer about your funnel.
Learn moreBest Time to Call
Vapia's prediction engine learns from every call your team places and every outcome it produces, then tells your dialer when to place the next one for the highest probability of a live answer.
Learn moreDeliverability Dashboard
Answer rate, connect rate, success rate and total calls — with trend, coverage warnings and per-brand filtering out of the box, so the morning stand-up takes five minutes instead of an hour.
Learn moreSee Vapia's AI on your data.
A 30-minute walkthrough on your CDRs: prediction-based best time to call, a custom AI report built live in the call, and the AI view of your funnel. No dialer swap required.
- AI answer-rate heatmap on your recent calls
- Custom AI report built from your question, live
- Straight answer on projected connect-rate lift
- Reputation snapshot across all three major carriers