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Prediction engine

Call when they'll actually answer.

Vapia's prediction engine learns from every call your team places and every outcome it produces, then tells your dialer when to place the next one for the highest probability of a live answer.

+14.2%

Typical answer-rate lift in best window

Hourly

Model resolution, per area code

8a–9p

Consumer-local hours respected

Capabilities

What you get with Best Time to Call

01

A window per day, hour and area code

The model weighs day of week, hour, area code, consumer-local time zone and the historical behavior of similar contacts to score every dialing slot.

  • Answer-rate heatmap across the full week
  • Per area code and per brand breakdowns
  • Absolute view or 'vs. your average' view
Vapia Best Time to Call heatmap of consumer-local answer rates by day and hour
02

Compliance-aware by default

Predictions never recommend a window outside consumer-local calling hours, and state-level rules can tighten it further.

  • Consumer-local 8a–9p enforcement
  • Time-zone resolution from the dialed number
  • Audit trail on every recommendation
Vapia Custom AI Reports: describe a report in plain English and the AI builds it
03

Improves every week it runs

Each new outcome retrains the model against your data, not an industry average, so the windows sharpen as your list mix changes.

  • Continuous retraining on your CDRs
  • Toggle between answer rate, connect rate, volume
  • Projected lift stated before you change the schedule
Vapia caller-ID reputation by carrier across Verizon, T-Mobile and AT&T

Works with the dialer you already run

Five9ViciDialConvosoYtelNICE CXoneGenesys

How it fits your stack

Use the windows to reshape your dialing schedule manually, or pull them through the API into your campaign pacing.

  • Read the recommendation in the dashboard
  • Export windows per campaign
  • API access for automated pacing
Request a demo

See Vapia's AI on your data.

A 30-minute walkthrough on your CDRs: prediction-based best time to call, a custom AI report built live in the call, and the AI view of your funnel. No dialer swap required.

  • AI answer-rate heatmap on your recent calls
  • Custom AI report built from your question, live
  • Straight answer on projected connect-rate lift
  • Reputation snapshot across all three major carriers