One platform, every client account.
Full tenant isolation for resellers and BPOs: role-based access, per-account feature control, co-branding and a structured onboarding workflow that gets a new client live without a project plan.
Isolated
Data per tenant
Co-branded
Reseller portals
API
Everything programmatic
What you get with Multi-Tenant Platform
Real isolation, not filtered views
Each tenant's CDRs, models and reports are separated, so a client only ever sees their own floor.
- Per-tenant data boundaries
- Independent metric definitions
- Central roll-up for your team
Control what each account gets
Turn products on per account, set roles down to the report level, and price your own packaging on top.
- Per-account feature flags
- Role-based access control
- White-label co-branding
Onboarding that's a workflow, not a favour
A structured path from credentials to first insight, so account managers can launch clients themselves.
- Guided connection setup
- Disposition mapping templates
- Health check before go-live
Works with the dialer you already run
How it fits your stack
Run Vapia as your analytics product. Your brand in front, our prediction engine behind it.
- Full REST API
- Co-branded portal and reports
- Central billing and usage visibility
Related products.
AI Call Analytics
Most dialers stop at raw CDRs. Vapia's AI reads every call outcome — answered, dead air, wrong number, DNC, voicemail, transfer — and turns it into a real answer about your funnel.
Learn moreCustom AI Reports
Most dialers don't have proper reporting, and BI projects take a quarter. Ask Vapia in plain English and get the chart back from your trusted CDR analytics — then iterate on it in follow-ups.
Learn moreDeliverability Dashboard
Answer rate, connect rate, success rate and total calls — with trend, coverage warnings and per-brand filtering out of the box, so the morning stand-up takes five minutes instead of an hour.
Learn moreSee Vapia's AI on your data.
A 30-minute walkthrough on your CDRs: prediction-based best time to call, a custom AI report built live in the call, and the AI view of your funnel. No dialer swap required.
- AI answer-rate heatmap on your recent calls
- Custom AI report built from your question, live
- Straight answer on projected connect-rate lift
- Reputation snapshot across all three major carriers