Finally know why consumers aren't picking up.
Most dialers stop at raw CDRs. Vapia's AI reads every call outcome — answered, dead air, wrong number, DNC, voicemail, transfer — and turns it into a real answer about your funnel.
3,571
Dispositioned calls per view
0
Manual tagging required
ASR → SIP
Drill-down in seconds
What you get with AI Call Analytics
AI disposition mapping, no manual tagging
Every dialer names outcomes differently. Vapia normalizes them the moment they land, so a 'FAS' on one brand and 'dead air' on another roll up to the same number.
- Positive / neutral / negative classification
- Consistent across dialers, brands and campaigns
- Coverage warnings when data is thin or unmapped
Your success metric, not the dialer's
Define what a win looks like — sale, transfer, qualified callback — and every chart, alert and report recalculates against it.
- Client-defined success rate
- Per-brand and per-campaign overrides
- Applied everywhere, retroactively
From pattern to single call in seconds
Spot a drop in answer rate, drill from ASR to SIP code to the individual call record without leaving the view.
- Answer, connect and success trend lines
- SIP-code level failure analysis
- Full CDR access with export
Works with the dialer you already run
How it fits your stack
Vapia sits beside your dialer, not in front of it. CDRs stream in, the AI layer classifies, and your team keeps dialing exactly as they do today.
- Vendor-neutral — works with your current dialer
- No rip-and-replace, no agent retraining
- Feeds prediction, alerts and reporting from one data set
Related products.
Best Time to Call
Vapia's prediction engine learns from every call your team places and every outcome it produces, then tells your dialer when to place the next one for the highest probability of a live answer.
Learn moreCustom AI Reports
Most dialers don't have proper reporting, and BI projects take a quarter. Ask Vapia in plain English and get the chart back from your trusted CDR analytics — then iterate on it in follow-ups.
Learn moreDeliverability Dashboard
Answer rate, connect rate, success rate and total calls — with trend, coverage warnings and per-brand filtering out of the box, so the morning stand-up takes five minutes instead of an hour.
Learn moreSee Vapia's AI on your data.
A 30-minute walkthrough on your CDRs: prediction-based best time to call, a custom AI report built live in the call, and the AI view of your funnel. No dialer swap required.
- AI answer-rate heatmap on your recent calls
- Custom AI report built from your question, live
- Straight answer on projected connect-rate lift
- Reputation snapshot across all three major carriers