New: The 2026 Outbound Contact Rate Benchmark, built from 40M dials. Read the research
About Vapia

We got tired of dashboards that explain the past.

Vapia was built by people who ran outbound floors and kept hitting the same wall: plenty of data, no answers. Contact rate moved and nobody could say why, let alone what to do about it tomorrow morning.

Every dialer produces a mountain of call detail records. Almost none of them turn that mountain into a decision. Dispositions are named differently on every brand, the success metric is whatever the vendor decided it should be, and by the time a report lands the week it describes is already gone.

So we built the layer that should have existed: ingest the CDRs from whatever dialer you run, normalize every outcome with AI, and predict the window in which each contact is actually likely to answer. Then tie caller reputation and deliverability to the same numbers, so a degrading ANI shows up before your contact rate does.

Vapia is deliberately vendor-neutral. We don't sell you telephony, we don't want to move your floor, and we don't think you should have to migrate to get an honest answer about your own calls.

What we're building toward

A world where an outbound operator asks a question in plain English and gets a defensible, data-backed answer in seconds — with the projected impact stated up front.

2026

Founded

Any

Dialer supported

1

Platform

Principles

How we build Vapia.

Prediction over reporting

A dashboard that tells you what already happened is a receipt. We build systems that tell you what to do next.

Vendor-neutral, always

We will never make our analytics conditional on running our dialer. The stack you have is the stack we read.

Answers, not exports

If the platform can't answer a question in plain English, the platform isn't finished.

Request a demo

See Vapia's AI on your data.

A 30-minute walkthrough on your CDRs: prediction-based best time to call, a custom AI report built live in the call, and the AI view of your funnel. No dialer swap required.

  • AI answer-rate heatmap on your recent calls
  • Custom AI report built from your question, live
  • Straight answer on projected connect-rate lift
  • Reputation snapshot across all three major carriers